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Bilingual Patient Registration Representative

Lebanon, PA
Lebanon HQ
Administrative
  • Company paid health insurance or waiver pay if you are enrolled in health insurance elsewhere
  • Dental, vision and disability insurance available
  • 401K option with employer match available after 1 full year of employment
  • Paid time off
  • Paid holidays
  • Tuition discounts available if seeking a degree
  • Student loan pay down program that does not require you to pay PCS back if you leave
  • Must have computer experience, be proficient in typing and have the ability to complete data entry
  • Experience working in an office is required
  • Must be able to multi-task, be detail oriented, work independently and prioritize job tasks
  • GED or High School Diploma required
  • Must be familiar with South Central PA counties: Adams, Berks, Cumberland, Dauphin, Franklin, Fulton, Lancaster, Lebanon, Perry, York 

Pennsylvania Counseling Services (PCS) is seeking a full time bilingual (Spanish + English) Patient Registration representative to join our Finance team!

In this department we handle any calls that come in for a new potential client to receive mental health or drug and alcohol services. 

Duties include:

  • Talking with clients over the phone and asking them intake questions to schedule them for their first appointment with an Outpatient Therapist
  • Managing Outpatient Therapists schedules to keep their schedule up to date with their availability to see new clients
  • Returning any voicemails or emails that come in for new referrals
  • Completing data entry and scanning during down time between phone calls

This is a fast paced, quiet working environment. It requires you to be able to multi-task, have a high level of detail, be able to prioritize your work throughout the day, be able to work independently and be accurate with your data entry. 

All applicants may be tested on attention detail and computer skills as part of the interviewing process. EOE.

$17.50/hour
High School Diploma / GED
40 hours per week between the hours of 7am and 5pm, will work at least 1 day until 6pm (rotating schedule)
Full Time